Labour Ward Coordinators: Communication & Leadership – 23rd April 2027

Course Details

Please ensure that you have read and understood our terms and conditions before booking. There is an administration charge of £40 per booking which will be made for any cancellations – as we are a not for profit organisation and will have incurred costs.

COURSE DELIVERY AND CERTIFICATION 

Full day of training, including lunch, tea and coffee.

6 Hours Relevant for CPD

RELEVANT FOR

This course is relevant for those currently working as Labour Ward Coordinators, and/or those hoping to progress into a Labour Ward Coordinator role.

AIMS & OBJECTIVES

To build skills, knowledge, confidence and empowerment in leadership, resilience and communication. The course is tailored for those currently working as Labour Ward Coordinators, and/or those hoping to progress into a Labour Ward Coordinator role.

This programme covers Leadership and Communication; the Resilience aspects of the course are covered on a separate day.

COURSE CONTENT

Using a combination of talks, workshops and interactive discussions, the following topics are covered:

• Applying core leadership principles including situational awareness, prioritisation, and confident decision‑making, to maintain safe oversight of the labour ward
• Demonstrating clear, calm, and authoritative leadership and communication during clinical emergencies
• Communicating effectively with multidisciplinary colleagues, promoting collaboration, mutual respect, and psychological safety within the team.
• Engaging with service users and their families using compassionate, inclusive, and trauma‑informed communication
• Giving and receiving feedback constructively
• Leading and navigating challenging conversations with colleagues and service users professionally and empathetically
• Conducting safe, structured handovers and escalating concerns confidently
• Role‑modelling positive leadership behaviours.