Unlock the potential of your team with our 1-day course, available online or to come directly to you!
Commissioned courses offer a unique opportunity to enhance training within your trust or organisation. By eliminating travel expenses, your team can learn and grow together in a comfortable and familiar environment, fostering collaboration and connection.
If you’re unsure if commissioning is right for you, we are happy to facilitate a block booking.
For more information, to discuss potential dates or to request a personalised quote, please fill out our contact form with as many details as possible.
Our team is on hand to support your training needs.
Relevant For
This course is relevant for those currently working as Labour Ward Coordinators, and/or those hoping to progress into a Labour Ward Coordinator role..
Content
Using a combination of talks, workshops and interactive discussions, the following topics are covered:
- Applying core leadership principles including situational awareness, prioritisation, and confident decision‑making, to maintain safe oversight of the labour ward
- Demonstrating clear, calm, and authoritative leadership and communication during clinical emergencies
- Communicating effectively with multidisciplinary colleagues, promoting collaboration, mutual respect, and psychological safety within the team.
- Engaging with service users and their families using compassionate, inclusive, and trauma‑informed communication
- Giving and receiving feedback constructively
- Leading and navigating challenging conversations with colleagues and service users professionally and empathetically
- Conducting safe, structured handovers and escalating concerns confidently
- Role‑modelling positive leadership behaviours.
The Need For Training
Labour Ward Coordinators are central to creating safe, effective maternity environments, leading multidisciplinary teams, and maintaining high standards of care. Despite the complexity and critical nature of the LWC role, there has historically been no nationally recognised development pathway. National reviews repeatedly identify communication, escalation and leadership as key areas for improvement in reducing avoidable harm.
The Baby Lifeline Labour Ward Coordinators: Communication & Leadership course directly responds to these national recommendations and requirements by equipping coordinators with the skills to:
- lead safely and decisively in complex clinical environments
- escalate concerns appropriately and without delay
- communicate effectively with both multidisciplinary teams and service users
- foster a culture of openness, safety and collaboration
At a time when maternity services face increasing scrutiny, rising complexity and strong national focus on safety and accountability, structured and bespoke training for those leading labour wards is essential. It also assists Trusts in demonstrating delivery of national actions, strengthens compliance with national safety recommendations and supports a safer and more collaborative maternity workforce. It can be used by Trusts to demonstrate compliance with national action plans and meeting the requirements of the Labour Ward Co-ordinator education framework.
Aims of the Course
To strengthen the communication and leadership capabilities of Labour Ward Coordinators, enabling them to lead safely and confidently, foster effective and psychologically safe teamwork, support service users and colleagues with compassion, and manage complex clinical situations through clear, structured communication and effective, proactive leadership behaviours.
Enhancing this Training Course
Our Communication & Leadership course gives Labour Ward Coordinators the skills to lead teams, navigate emergencies, and support families with clarity and confidence. Pairing it with our Resilience, Resourcefulness & Wellbeing course strengthens those skills even further by helping coordinators stay calm, grounded, and effective under pressure.
Together, these courses provide a powerful, complementary development pathway: one builds the essential leadership and communication tools needed on a busy labour ward, while the other strengthens the emotional wellbeing, self-awareness, and coping strategies that make those tools sustainable in real-world practice. This combined approach supports safer decision-making, healthier teams, and more compassionate care in the most challenging moments.
The Labour Ward Coordinator course can also be delivered as a half-day focussing on communication only.
DELEGATE FEEDBACK
“Very useful and informative course […] essential for labour ward coordinators to build up leadership skills as we don’t always have the opportunity to be trained.”