Available to commission for your whole team or to book individually
2027 courses – £1,950 for 3 full days of online, live training, and 2 days of self-guided learning.
Upon completion of the course delegates will receive a CPD Certificate in ‘Foundation in Healthcare Incident Investigation’ from Cranfield University.
Our confirmed dates are listed below, however if these are unavailable or not suitable then please do get in touch using the “Contact Us” button. Our team will be in touch to discuss how we can support your training needs.
Commissioned courses offer a unique opportunity to enhance training for your trust or organisation.
| Start Time | Name Details | Location | Price | |
|---|---|---|---|---|
| March 16, 2027 - 9:00 am |
Healthcare Incident Investigation Online Training: 16th – 18th March 2027 |
Training Delivered Online AVAILABLE TO BOOK |
£1,950.00 | Add to cart |
Please ensure that you have read and understood our terms and conditions before booking. There is a non-refundable deposit of £195 (10% of the course fee) for any cancellations – as we are a not for profit organisation and will have incurred costs.
Relevant for
The course will be particularly relevant to the maternity setting, but the principles, techniques and methodology taught is equally applicable to all types of healthcare incident investigation in accordance with the national Serious Incident Framework
About the course
The course is based around a week-long healthcare incident simulation and utilises an array of practical exercises throughout to enable consolidation of learnt skills.
These exercises range from delegates conducting interviews with healthcare professionals and supporting actors, to interpretation and analysis of evidence, developing findings, and writing recommendations. Practical exercises are based on a simulated event that is based on real-world scenarios, so delegates will gain experience conducting a high-fidelity simulated investigation.
Course Structure
This course uses a combination of online self-study and live online training. Delegates complete two days’ worth of self-guided study at their own pace using Cranfield University’s virtual learning platform, before attending three full days of online live training. All of the self-guided study must be completed before the live training takes place, as skills will be practised and built on throughout the course. This format allows for maximum flexibility whilst ensuring that the training is impactful and relevant to all participants. Delegates may access IT support via Cranfield University.
Course Content
Specialist training will be provided in the following areas:
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- Gathering and recording evidence.
- Establishing and recording a sequence of events.
- Identifying and recording causal and contributory factors relating to the case.
- Engaging and involving families.
- Interviewing techniques (structured, semi-structured, cognitive).
- Developing and writing appropriate reports and healthcare recommendations.
- Delivering and understanding of regulatory and NHS patient safety policies.
- Understanding systemic investigations and human performance issues.
- Understanding organisational factors and safety culture.
The Need for Training
The way in which healthcare organisations respond to and learn from patient safety incidents continues to be a significant area of concern. The introduction of the NHS Patient Safety Incident Response Framework (PSIRF) has reinforced the need for compassionate involvement of patients and families, systems-based investigation methods and a focus on learning rather than blame. Recent national reviews, including the Health Services Safety Investigations Body’s review of maternity and neonatal services (2025), the Independent Review of Maternity Services at Nottingham University Hospitals NHS Trust (2026), the National Maternity and Neonatal Investigation (2026), and continuing findings from MBRRACE-UK, have highlighted ongoing concerns regarding the quality and consistency of local investigations, family engagement, organisational culture, and the ability of services to identify, share and act on learning when things go wrong.
Baby Lifeline and Cranfield University Collaboration
Baby Lifeline and Baby Lifeline Training have partnered with the world-renowned Safety and Accident Investigation Centre at Cranfield University to a develop a practical, hands-on training course specifically in healthcare incident investigation.
“A Senior Lecturer in Accident Investigation with the Cranfield Safety and Accident Investigation Centre. Craig is an experienced UK Defence accident investigator (Engineering) who now lecturers at Cranfield sharing his knowledge in multi-modal accident investigation. He is a Fellow of the Higher Education Academy; a Chartered Engineer, has a MSc in Safety and Accident Investigation and an MBA. His undergraduate degree background is in Engineering Management with a foundation in Aviation Engineering.”
– Craig Cattell, Senior Lecturer in Accident Investigation, Cranfield University
DELEGATE FEEDBACK
“Probably one of the most interesting informative engaging courses I have ever attended. Thanks to you all.”
“Fabulous course, covering so much more content than I expected. An engaging faculty who are clearly experts in their field. I would strongly recommend this course to colleagues.”
96% of delegates rated the course quality as ‘Very Good’ or ‘Excellent’.
98% of delegates told us that the course fulfilled ‘Many’ or ‘All’ of their learning objectives.
95% reported that they intended to modify practice in a minor or major way following the course.
