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Learning From Adverse Events in Maternity Services

Improving the way healthcare organisations respond to and learn from adverse events in maternity services.

THIS COURSE IS AVAILABLE TO COMMISSION IN YOUR ORGANISATION - MAKE AN ENQUIRY

£240 for 2 full days training, including lunch, tea and coffee.

£210 for students. Use code STU30 at the checkout. (T&Cs apply.)

Please note administration fee charges of £40 per booking will be made for any cancellations – as we are a not for profit organisation and will have incurred costs.

Please ensure that you have read and understood our terms and conditions before booking.

Please click on a course on the table below to book your place.
Start Time Name Details Location Price
June 17, 2020 - 9:30 am

Learning From Adverse Events in Maternity Services – Manchester – 17 and 18 June 2020

Slater and Gordon, 58 Mosley St, Manchester M2 3HZ
CONTACT US TO BOOK
Slater and Gordon, 58 Mosley St, Manchester M2 3HZ
CONTACT US TO BOOK
September 30, 2020 - 9:30 am

Learning From Adverse Events in Maternity Services – Birmingham – 30 September and 1 October 2020

Birmingham
AVAILABLE TO BOOK
£240.00
Birmingham
AVAILABLE TO BOOK
£240.00
November 18, 2020 - 9:30 am

Learning From Adverse Events in Maternity Services – South East – 18 and 19 November 2020

South East TBC
AVAILABLE TO BOOK
£240.00
South East TBC
AVAILABLE TO BOOK
£240.00
The Need For Training

The way in which NHS organisations investigate and learn following adverse events had been highlighted as a cause for concern repeatedly in numerous recent reports and inquires.

This course has been developed with leading experts from NHS Improvement (NHSI) and NHS Resolution (NHSR) to provide delegates with crucial training in areas where a need for improvement has been repeatedly identified, including investigation methodology and approach, family engagement, treating staff fairly in line with ‘just culture’ principles, report writing and developing effective improvement actions.

Aims of the Course

To give attendees the knowledge and skills they need in order to:

  • Understand all current national notification and reporting requirements.
  • To understand the principles of good incident investigation, including human factors, systems thinking, methodology and tools.
  • Be confident and skilled in how to engage and support families throughout investigative processes (sensitively and compassionately).
  • Understand the principles of a ‘just culture’ and how to support staff following adverse events.
  • Write good, clear and effective investigation reports.
  • Develop effective and evidenced based improvement actions.
Relevant for

All members of the maternity team including midwives, obstetricians, risk managers, maternity safety champions, bereavement support staff and all staff involved in quality/safety improvement.

This course is of benefit to all maternity professionals wishing to learn more about investigative processes and safety improvement.

Course Content

Using a combination of formal talks, workshops, and interactive discussions the following topics are covered:

  • An overview of the national requirements, including reporting, notifications and internal/external processes and an understanding of WHY they are all there.
  • Practical training on how to support a ‘just culture’, including tools and key principles and behaviours.
  • How to sensitively and compassionately engage with families throughout investigation processes (in line with best practice model developed by HSIB).
  • The 72-hour review process, including initial debrief, supporting staff, gathering information and notification/reporting requirements.
  • Hearing directly from an NHS organisation about their improvement journey, how progress was achieved and the barriers and challenges.
  • Practical workshop based on a real-life scenario (anonymised) so that delegates can practice and use the skills and knowledge gained during the course in practice.
  • James Titcombe, OBE
    Course Director
  • Mr Michael Magro
    Course Director
  • Emeritus Professor James Walker
    Course Advisor
  • Sascha Wells-Munro, OBE
    Course Director