Learning From Adverse Events in Maternity Services

Improving the way healthcare organisations respond to and learn from adverse events in maternity services.

THIS COURSE IS AVAILABLE TO COMMISSION IN YOUR ORGANISATION - MAKE AN ENQUIRY

£240 for 2 full days training, including lunch, tea and coffee.

£210 for students. Use code STU30 at the checkout. (T&Cs apply.)

Please note administration fee charges of £40 per booking will be made for any cancellations – as we are a not for profit organisation and will have incurred costs.

Please ensure that you have read and understood our terms and conditions before booking.

Please click on a course on the table below to book your place.
Start Time Name Details Location Price
February 27, 2020 - 9:30 am

Learning From Adverse Events in Maternity Services – London – 27 and 28 February 2020

7 Bedford Row, London, WC1R 4BS
AVAILABLE TO BOOK
£240.00
7 Bedford Row, London, WC1R 4BS
AVAILABLE TO BOOK
£240.00
April 29, 2020 - 10:30 am

Learning From Adverse Events in Maternity Services – Leeds – 29 and 30 April 2020

Leeds TBC
AVAILABLE TO BOOK
£240.00
Leeds TBC
AVAILABLE TO BOOK
£240.00
June 17, 2020 - 10:30 am

Learning From Adverse Events in Maternity Services – Manchester – 17 and 18 June 2020

Manchester TBC
AVAILABLE TO BOOK
£240.00
Manchester TBC
AVAILABLE TO BOOK
£240.00
September 30, 2020 - 10:30 am

Learning From Adverse Events in Maternity Services – Birmingham – 30 September and 1 October 2020

Birmingham TBC
AVAILABLE TO BOOK
£240.00
Birmingham TBC
AVAILABLE TO BOOK
£240.00
November 18, 2020 - 9:30 am

Learning From Adverse Events in Maternity Services – South East – 18 and 19 November 2020

South East TBC
AVAILABLE TO BOOK
£240.00
South East TBC
AVAILABLE TO BOOK
£240.00
The Need For Training

The way in which NHS organisations investigate and learn following adverse events had been highlighted as a cause for concern repeatedly in numerous recent reports and inquires.

This course has been developed with leading experts from NHS Improvement (NHSI) and NHS Resolution (NHSR) to provide delegates with crucial training in areas where a need for improvement has been repeatedly identified, including investigation methodology and approach, family engagement, treating staff fairly in line with ‘just culture’ principles, report writing and developing effective improvement actions.

Aims of the Course

To give attendees the knowledge and skills they need in order to:

  • Understand all current national notification and reporting requirements and external processes.
  • To understand the principles of good incident investigation, including methodology and tools.
  • Be confident and skilled in how to engage and support families throughout investigative processes.
  • To understand the principles of a ‘just culture’.
  • To write good, clear and effective investigation reports.
  • To develop effective and evidenced based improvement actions.
Relevant for

All members of the maternity team including midwives, obstetricians, risk managers, maternity safety champions, bereavement support staff and all staff
involved in quality/safety improvement.

This course is of benefit to all maternity professionals wishing to learn more about investigative processes and safety improvement.

Course Content
  • An overview of the national requirements, including reporting, notifications and internal / external processes.
  • Practical training on how to support a ‘just culture’ and treating staff fairly.
  • How to sensitively and compassionately engage with families throughout investigation processes (in line with best practice models).
  • Key principles of adverse event investigation, including Human Factors and System thinking.
  • Hearing directly from an NHS organisation about their improvement journey, how progress was achieved and the barriers and challenges.
  • A practical workshop based on an anonymised real-life scenario so that delegates can practice and use the skills and knowledge gained during the course in practice.
  • James Titcombe
    Course Director
  • Mr Michael Magro
    Course Director
  • Emeritus Professor James Walker
    Course Advisor
  • Sascha Wells-Munro
    Course Director