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*Start times may vary for in-house training courses
| Start Time | Name Details | Location | Price |
|---|---|---|---|
| September 20, 2019 - 8:30 am | Developing ‘Human Factors’ Skills – 20 September 2019 |
Available to Commission at Your Trust | |
| November 15, 2019 - 8:30 am | Developing ‘Human Factors’ Skills – 15 November 2019 |
Available to Commission at Your Trust |
In numerous reports investigating maternal and neonatal deaths, and avoidable harm, a great deal of cases involved an element of substandard care. Teamwork, communication, and interpersonal skills were cited as particular areas of concern.
The social skills of communication, team-working and leadership and the cognitive skills of situational awareness and decision-making are considered to be key ‘non-technical skills’ (NTS). Such skills are of particular relevance to the maternity care team, where multiple tasks are often required simultaneously, the woman is usually awake, and the clinical circumstances may be complex and stressful.
“Very beneficial day has prompted me to think more about mindfulness and to think about the impact of human factors.”
“Very valuable and relevant.”
The course will explore the vital role that nontechnical skills play in improving team working, communication and patient safety. The basics of human factors training for the maternity care team. It aims to improve maternity outcomes and staff satisfaction through development of individual and team human factors skills.
The course is ideally taught in a multidisciplinary setting and is relevant to all members of the acute maternity team including midwives, obstetricians, neonatal nurses and anaesthetists. It is also relevant for allied health professionals (AHPs).
A one-day multidisciplinary course that will focus on developing ‘human factors’ skills in the delivery suite, with workshops in the following pertinent areas:
97% rated quality of education as ‘Good’, ‘Very Good’ or ‘Excellent’.
98% reported that they would consider or intended to modify practice after seeking more information.
