Developing ‘Human Factors’ skills

Exploring the vital role that non-technical skills play in improving team working, communication & patient safety. The basics of human factors training for the maternity care team.

£120 for full day of training, including lunch, tea and coffee.

£90 for students. Use code STU30 at the checkout. (T&Cs apply.)

To book please click on the selected course above and fill out our online application form. Please note administration fee charges of £40 per booking will be made for any cancellations – as we are a not for profit organisation and will have incurred costs.

Please ensure that you have read and understood our terms and conditions before booking.

*Start times may vary for in-house training courses

Download our course flyer to display in your hospital.

This course is available to commission in your hospital, email training@babylifeline.org.uk to enquire.

Please click on a course on the table below to book your place.

Start Time	Name Details	Location	Price
March 15, 2019 - 8:30 am	Developing ‘Human Factors’ Skills – Birmingham – 15 March 2019 Gateley Plc, 111 Edmund Street, Birmingham, B3 2HJ £120.00	Gateley Plc, 111 Edmund Street, Birmingham, B3 2HJ	£120.00
May 24, 2019 - 8:30 am	Developing ‘Human Factors’ Skills – London – 24 May 2019 Kennedys, 25 Fenchurch Avenue, London, EC3M 5AD £120.00	Kennedys, 25 Fenchurch Avenue, London, EC3M 5AD	£120.00
September 20, 2019 - 8:30 am	Developing ‘Human Factors’ Skills – Manchester – 20 September 2019 JMW Solicitors LLP, 1 Byrom Place, Manchester, M3 3HG £120.00	JMW Solicitors LLP, 1 Byrom Place, Manchester, M3 3HG	£120.00
November 15, 2019 - 8:30 am	Developing ‘Human Factors’ Skills – Birmingham – 15 November 2019 Birmingham - Venue TBA £120.00	Birmingham - Venue TBA	£120.00

Mr Kim Hinshaw

Honorary Chair of the Training Faculty
Obstetric Advisor: Childbirth Emergencies in the Community
Course Facilitator: Developing 'Human Factors' Skills
Mr Rehan Khan

Course Facilitator
Developing 'Human Factors' Skills
Susanna Crowe

Course Facilitator
Developing 'Human Factors' Skills
Debbie Rosenorn-Lanng

Course Facilitator
Developing 'Human Factors' Skills
Tim Stephens

Course Facilitator
Developing 'Human Factors' Skills
Stephen Tipper

Course Facilitator
Developing 'Human Factors' Skills
Denise Mace

Course Facilitator
Developing 'Human Factors' Skills
Ethel Oldfield

Course Facilitator
Developing 'Human Factors' Skills

The Need For Training

In numerous reports investigating maternal and neonatal deaths, and avoidable harm, a great deal of cases involved an element of substandard care. Teamwork, communication, and interpersonal skills were cited as particular areas of concern.

The social skills of communication, team-working and leadership and the cognitive skills of situational awareness and decision-making are considered to be key ‘non-technical skills’ (NTS). Such skills are of particular relevance to the maternity care team, where multiple tasks are often required simultaneously, the woman is usually awake, and the clinical circumstances may be complex and stressful.

“Very beneficial day has prompted me to think more about mindfulness and to think about the impact of human factors.”

“Very valuable and relevant.”

Aims

The course will explore the vital role that nontechnical skills play in improving team working, communication and patient safety. The basics of human factors training for the maternity care team. It aims to improve maternity outcomes and staff satisfaction through development of individual and team human factors skills.

Objectives

To develop an understanding of what human factors are and how they influence outcomes in maternity care.
To enable you to develop your own and your teams’ human factors skills.

Relevant For

The course is ideally taught in a multidisciplinary setting and is relevant to all members of the acute maternity team including midwives, obstetricians, and anaesthetists. It is also relevant for allied health professionals (AHPs).

Content

A one-day multidisciplinary course that will focus on developing ‘human factors’ skills in the delivery suite, with workshops in the following pertinent areas:

Key domains to discuss: situation awareness, team-working, decision making, leadership, giving and receiving feedback, stress and fatigue.
How do we identify these skills?
How do we improve these skills?
Multidisciplinary workshops.
Implications for clinical practice.

97% rated quality of education as ‘Good’, ‘Very Good’ or ‘Excellent’.

98% reported that they would consider or intended to modify practice after seeking more information.