Developing ‘Human Factors’ skills

Exploring the vital role that non-technical skills play in improving team working, communication & patient safety. The basics of human factors training for the maternity care team.

£95 for full day of training, including lunch, tea and coffee.

To book please click on the selected course above and fill out our online application form. Please note administration fee charges of £30 per booking will be made for any cancellations – as we are a not for profit organisation and will have incurred costs.

Please click to view our FAQs and booking policies.

*Start times may vary for in-house training courses

Please click on a course on the table below to book your place.
Start Time Name Details Location Price Status
March 31, 2017 - 8:30 am

Developing ‘Human Factors’ Skills – Gloucestershire – 31 March 2017

Sandford Education Centre, Keynsham Road, Cheltenham, GL53 7PX £95.00 This course has no spaces left
Sandford Education Centre, Keynsham Road, Cheltenham, GL53 7PX £95.00 This course has no spaces left
April 28, 2017 - 8:45 am

Developing ‘Human Factors’ Skills – Newcastle – 28 April 2017

Ward Hadaway, Sandgate House, 102 Quayside, Newcastle upon Tyne NE1 3DX £95.00 This course has no spaces left
Ward Hadaway, Sandgate House, 102 Quayside, Newcastle upon Tyne NE1 3DX £95.00 This course has no spaces left
September 8, 2017 - 8:45 am

Developing ‘Human Factors’ Skills – Bristol – 8 September 2017

Bevan Brittan, Kings Orchard, 1 Queen Street, Bristol, BS2 0HQ £95.00 This course has no spaces left
Bevan Brittan, Kings Orchard, 1 Queen Street, Bristol, BS2 0HQ £95.00 This course has no spaces left
September 22, 2017 - 8:45 am

Developing ‘Human Factors’ Skills – Birmingham – 22 September 2017

Birmingham, United Kingdom £95.00 This course has no spaces left
Birmingham, United Kingdom £95.00 This course has no spaces left
October 20, 2017 - 8:45 am

Developing ‘Human Factors’ Skills – Manchester – 20 October 2017

The Manchester Art Gallery, Mosley St, Manchester M2 3JL £95.00 This course has no spaces left
The Manchester Art Gallery, Mosley St, Manchester M2 3JL £95.00 This course has no spaces left
November 17, 2017 - 8:45 am

Developing ‘Human Factors’ Skills – Birmingham – 17 November 2017

Birmingham, United Kingdom £95.00 This course has no spaces left
Birmingham, United Kingdom £95.00 This course has no spaces left
November 24, 2017 - 8:45 am

Developing ‘Human Factors’ Skills – Dewsbury – 24 November 2017

Dewsbury and District Hospital, Halifax Road, Dewsbury, WF13 4HS £95.00 This course has no spaces left
Dewsbury and District Hospital, Halifax Road, Dewsbury, WF13 4HS £95.00 This course has no spaces left
Developing 'Human Factors' Skills
  • Mr Rehan Khan
    BIRTH2 Course Director - Developing 'Human Factors' Skills
  • Ms Sally Burton
    BIRTH2 Course Director - Developing 'Human Factors' Skills
  • Dr Chris Sadler
    BIRTH2 Course Director - Developing 'Human Factors' Skills
  • Susanna Crowe
    Consultant in Obstetrics

Course Outline

In the last Confidential Enquiry, the vast majority of direct maternal deaths involved an element of substandard care; with teamwork, communication and interpersonal skills cited as areas of particular concern. These weaknesses result not just in increased mortality, but also significant morbidity and economic losses, with malpractice claims in obstetrics and gynaecology representing half of the UK NHS litigation bill over the last ten years.

The social skills of communication, team-working and leadership and the cognitive skills of situational awareness and decision-making are considered to be key ‘non- technical skills’ (NTS). Such skills are of particular relevance to the acute maternity care team on the Delivery Suite, where multiple tasks are often required simultaneously, the woman is usually awake, and the clinical circumstances may be complex and stressful.

Aims of the Course

This exciting and innovative course will provide an introduction to the NTS and how we may develop them in relation to our everyday practice as busy professionals.

  • To provide an overview of the importance of human factors on the Delivery Suite and an introduction to non-technical skills training
  • To integrate this with the lessons from the NHSLA report “Ten Years of Maternity Claims”
Objectives of the Course
  • To gain an awareness of what non-technical skills are and how they apply on Delivery Suite
  • To develop an understanding of how we can improve our non-technical skills with a view to improving patient safety in the longer term
  • To promote an awareness of the need for adequate support and supervision
Relevant For

The course is ideally taught in a multidisciplinary setting and is relevant to all members of the acute maternity team including midwives, obstetricians, anaesthetists. It is also relevant for allied health professionals (AHPs) such as support workers, operating department practitioners, theatre nurses and receptionists. Medico-legal practitioners are also welcome.

Please note: Interactive workstations will be in groups of a specified number, each with experienced faculty drawn from all relevant groups.

Content

A one-day multidisciplinary course that will focus on developing ‘human factors’ skills in the delivery suite, with workshops in the following pertinent areas:

  • Team working
  • Situation awareness & decision making
  • Leadership
  • Teaching human factors through simulation
  • Stress, fatigue & communication

93% rated quality of education as ‘Very Good’ or ‘Excellent’

100% of delegates reported an effective influence on practice

100% reported that they would consider or intended to modify practice after seeking more information